cosmo4dPrivacy Policy

When you register for cosmo4d on your Android phone or iOS browser, you provide us with your email, phone number, and a password. Later, when you deposit funds via DANA, e-wallet, or a bank transfer, we collect payment data. This page describes what we collect when you use cosmo4d and how we keep that data protected, who we share it with, and what rights you have over your information.

We take data protection seriously because your account is personal and financial. We encrypt all data in transit and at rest, restrict staff access to authorized personnel only, and comply with Indonesian data protection standards. This policy is transparent about what we do—no hidden processing, no data sales to advertisers, no unclear terms.

What We Collect When You Use cosmo4d

We collect data in two categories: account data and activity data. When you register on cosmo4d, we collect your email address, phone number, and password (hashed for security). Before your first withdrawal, we ask for Know Your Customer verification—a photo of your national ID, passport, or driver's license. We use this to comply with Indonesian anti-money-laundering law, not to restrict access. We collect payment data only when you deposit or withdraw: your chosen payment method (DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, or bank details), the amount, and the timestamp.

Activity data includes what you play on cosmo4d—which game categories you access (football betting, live dealers, slots, esports), when you login, how often you visit, and your device type (Android phone, iOS browser, desktop). We don't collect video, audio, or keystrokes. We track only aggregate gameplay (how many matches you viewed, not frame-by-frame betting patterns).

How We Use Your Data on cosmo4d

We use account data to verify your identity, process deposits and withdrawals, and comply with Indonesian financial law. When you deposit via mobile banking or a bank virtual accountwe confirm your identity before accepting funds. We use activity data to improve cosmo4d—understanding which game categories are popular helps us decide what features to build next. During Liga 1 season or Piala AFF tournaments, we track user interest in football betting so we can allocate server resources appropriately. We do not use your data for targeted advertising. We do not sell your information to third parties for marketing.

We encrypt your cosmo4d data with TLS 1.3 both in transit and at rest—the same standard used by Indonesian banks for online transactions.

Data Retention and Your Rights on cosmo4d

We retain your cosmo4d account data for the duration of your account. After you close your account, we keep transaction records for 7 years to comply with Indonesian regulatory requirements. You can request a copy of your personal data, ask us to correct inaccuracies, or ask us to delete your account entirely. Account deletion is permanent—you lose access to transaction history and cannot recover linked funds. To request data deletion, contact our support team.

You have the right to object to certain processing. For example, if we contact you via email during Idul Fitri or other holidays, you can unsubscribe from promotional emails in your account settings. You have the right to know what data we hold and how we use it—this policy outlines both. If we suffer a data breach affecting cosmo4d, we will notify all affected users within 72 hours as required by Indonesian data protection law.

Account Data

Email, phone number, hashed password, and KYC verification document—used for identity confirmation and regulatory compliance on cosmo4d.

Activity Data

Login timestamps, device type, and game categories accessed—used to improve cosmo4d's performance and feature development.

Payment Data

Payment method, transaction amount, and timestamp—retained for 7 years to satisfy financial record-keeping requirements.

Third-Party Processors and Jurisdiction

We use third-party payment processors to handle deposits and withdrawals on cosmo4d. When you deposit via DANA or e-walletyour payment data flows to their systems, not ours—they hold your e-wallet credentials, not cosmo4d. The same applies to bank virtual accounts (mobile banking, local payment, online payment, e-wallet); banks process those transfers directly. We don't store your payment method details; we only see confirmation that the transfer succeeded. These processors are bound by data protection contracts with us.

Our cosmo4d servers are located outside Indonesia. This means your data may be transferred to servers in other countries. When we do this, we apply the same encryption and access controls as if the servers were local. We also use cloud analytics services to understand how users interact with cosmo4d—these services see anonymized, aggregated data only (e.g., "50 users from Jakarta logged in today"), not individual account details.

Cookies and Tracking on cosmo4d

When you use cosmo4d on your phone or desktop, we set session cookies to keep you logged in. These cookies expire when you close your browser or log out. We also use analytics cookies to count visitors and measure which pages are most popular—this helps us prioritize improvements. We don't use cookies to track you across other websites. If you disable cookies in your browser, some cosmo4d features may not work correctly (you'll be logged out frequently, for example).

Contact and Policy Updates on cosmo4d

If you have questions about how we handle your data on cosmo4d, contact our support team via the Help section in your account. We may update this privacy policy to reflect changes in law or our practices. We'll notify cosmo4d users of material changes at least 14 days in advance. Continued use of cosmo4d after the update date constitutes acceptance of the new policy.

This privacy policy is effective as of the date shown on the cosmo4d support page. We last updated it to reflect our current data practices and Indonesian data protection standards.